Tour Operator Privacy Policy

The Privacy Policy is applicable to the website ercotravels.com, registered as Erco Travels Pvt. Ltd.. This privacy statement also does not apply to the websites of our business partners, corporate affiliates, or any other third parties, even if their websites are linked to ercotravels.com Website.

We recommend you review the privacy statements of the other parties with whom you interact. For the purposes of this privacy policy, “corporate affiliates” means any entity or joint venture that is wholly or partially owned or controlled by ercotravels.com. “Business partners” means any subcontractor, vendor, or other entity with whom we have an ongoing business relationship to provide products, services, or information.

The following terms govern the collection, use, and protection of your Personal Information by the Website. This Privacy Policy shall be applicable to users or customers who purchase any product or services from the Website or visits the Website. By visiting and/ or using the Website you have agreed to the following.

1. Introduction

As a registered member of the Website and/or as a visitor (if applicable and as the case may be), you will be entitled to savings and benefits on airfares, hotel reservations, holiday packages, and car rentals, among other travel services. In addition, look forward to receiving monthly newsletters and exclusive promotions offering special deals. That’s why we have provided this Privacy Policy, which sets forth our policies regarding the collection, use, and protection of the Personal Information of those using or visiting the Website.

2. Personal Information

Personal Information means and includes all information that can be linked to a specific individual or to identify any individual, such as name, address, mailing address, telephone number, e-mail address, credit card number, cardholder name, expiration date, information about the travel, bookings, co-passengers, and any and all details that may be requested while any customers visits or uses the website When you browse the Website, ercotravels.com may collect information regarding the domain and host from which you access the Internet, the Internet Protocol address of the computer or Internet Service Provider you are using, and anonymous site statistical data. The Website uses cookies and tracking technology depending on the features offered. Personal Information will not be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties. We encourage you to review our Privacy Policy and become familiar with it, but you should know that we do not sell or rent our customers’ personal information to third parties.

Please note that we review our Privacy Policy from time to time, and we may make periodic changes to the policy in connection with that review. Therefore, you may wish to bookmark this page and/or periodically review this page to make sure you have the latest version. Regardless of later updates, we will abide by the privacy practices described to you in this Privacy Policy at the time you provided us with your Personal Information.

3. Member Registration

If you choose to become a registered member of the website, you must provide your name, address, telephone number, e-mail address, a unique login name, password, password validation, and a password hint to help you remember your password. This information is collected on the registration form for several reasons, including but not limited to:

1. Personal identification
2. To complete air, hotel, car, and other reservations
3. To allow us to contact you for customer service purposes, if required
4. To make product or other improvements to our site, we need your email address to confirm your new member registration and each reservation you make on our website.
5. As a website member, you will also occasionally receive updates from us about fare sales in your area, special offers, new Ercotravels.com services, and other noteworthy items. However, you may choose at any time to stop receiving these types of email messages. Please see our Opt-Out Policy described below for details.

4. Member Profile

As a Website member, you can choose to complete your online profile by providing us with travel preferences, frequent – traveller or affinity numbers, credit card billing information, paper ticket delivery address, and other Personal Information. This information is primarily used to assist you in making reservations quickly without having to type in the same information repeatedly.

Online Surveys

ercotravels.com values opinions and comments from members, so we frequently conduct online surveys. Participation in these surveys is entirely optional. Typically, the information is aggregated and used to make improvements to the Website and its services and to develop appealing content, features, and promotions for Website members. Survey participants are unidentified unless otherwise stated in the survey.

5. Promotions & Draws

Ercotravels.com frequently sponsors promotions and draws to give Website members the opportunity to win great travel and travel – related prizes. Information collected by us for such activities may include contact information and survey questions. We use contact information to notify contest winners and survey information to develop promotions and product improvements to the Website.

6. Sharing of your Personal Information

When you reserve or purchase travel services through the Website, we must provide certain of your Personal Information to the airline, hotel, car rental agency, travel agency, or other involved third party to enable the successful fulfilment of your travel arrangements. However, we do not sell or rent individual customer names or other Personal Information to third parties, except for sharing such information with our alliance partners or vendors who are engaged by us for providing various promotional and other benefits to our customers on a time-to-time basis based on their booking history with us. We use non-personally identifiable information in aggregate form to build higher quality, more useful online services by performing statistical analysis of the collective characteristics and behaviour of our customers and visitors, and by measuring demographics and interests regarding specific areas of the Website. We may provide anonymous statistical information based on this data to suppliers, advertisers, affiliates, and other current and potential Business partners. We may also use such aggregate data to inform these third parties as to the number of people who have seen and clicked on links to their websites. Occasionally, ercotravels.com will hire a third party to act on our behalf for projects such as market research surveys and contest entry processing and will provide information to these third parties specifically for use in connection with these projects. The information we provide to such third parties, alliance partners, or vendors is to be used solely for completing the specific project, and the usage of that information will be in compliance with the TRAI regulations.

§ Opt-out of receiving our promotional e-mails. At any time, you may unsubscribe from our Real Deals, Insider, or other newsletters or similar services through the My Account link. As a member or promotion/sweepstakes entrant, you will occasionally receive e-mail updates from us about fare sales in your area, special offers, new ercotravels.com services, and Other noteworthy items. We hope you will find these updates interesting and informative. Of course, if you would rather not receive them, please click on the “unsubscribe” link or follow the instructions in each email message or send us an email at support@ercotravels.com. ercotravels.com reserves the right to limit membership to those who will accept e – mails. Members will be notified via email prior to any actions taken.

§ Safeguards to protect your Personal Information. All payments on the Website are VeriSign SSL secured. This means all Personal Information you provide on the Website is transmitted using SSL (Secure Sockets Layer) encryption. SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us. The same process happens when you make travel purchases on the Website.